popular questions
Here are some of the most common questions we get asked from our fragrance enthusiasts:
Fragrance oils are concentrated perfume oils designed to last longer on the skin and provide a richer scent experience than traditional sprays.
Most fragrance oils last between 5–6 hours depending on skin type and application. Our oils typically last 6-12 hours, with premium ones lasting up to 24 hours on the skin. On clothing, they can last 1-2 days depeding on how much fragrance you apply.
Yes. Our blends and premium scents are designed for strong longevity and noticeable projection.
We currently ship London using reliable tracked delivery services. Shipping options are displayed at checkout and may include standard and express delivery depending on availability.
All orders are securely packaged to protect your fragrance oils during transit.
Due to the nature of fragrance products and hygiene standards, opened fragrance oils cannot be returned.
If your item arrives damaged or incorrect, please contact us within 24 hours of delivery with clear photos, and we will resolve the issue promptly.
Unopened items may be eligible for return within 14 days in accordance with UK consumer regulations.
For UK consumer rights guidance, you can refer to:
https://www.gov.uk/consumer-protection-rights
Free shipping refers only to delivery costs and does not relate to tax refunds. All pricing is displayed clearly at checkout.
If gift cards are available, they can be purchased directly from our website under the gift section. Digital gift cards are delivered electronically and can be redeemed at checkout.
If you cannot find the gift card option, please contact us for assistance.
Coupon codes must be applied at checkout before completing payment. Only one promotional code may be used per order unless otherwise stated.
We reserve the right to modify or withdraw promotional offers at any time.